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By Angel and 2 others3 authors40 articles
- Reinstalling Pet Software
- How can I obtain my newest temporary serial number?
- Registering with an Online Account
- First Time Setup and Installation
- Switching Client and Server ComputersLearn how to switch a client workstation with a server in a network environment, including how to back up your database, set up the new server, and reconnect client computers.
- Updating to DaySmart Pet Version 13 from a Previous Version
- Updating the Desktop SoftwareLearn how to update your desktop software to the latest build of Version 13, or upgrade to Version 13 from an older version — including backup, uninstall, install, and registration…
- Transferring DaySmart Pet to a New Computer
- Do I need assistance to install DaySmart Pet?
- Connecting Your Client Computers
- Updating DaySmart PetLearn how to update DaySmart Pet to the latest build of Version 13, or upgrade to Version 13 from an older version — including backup, uninstall, install, and registration steps.
- Hamachi Virtual Private Network Setup
- How do I adjust when the Reorder Product pop-up message appears?Learn how to control when the Reorder Product pop-up appears in the software, including after a ticket closes, once a day, every few hours, or turning it off entirely.
- Recommended HardwareFind recommended hardware for DaySmart Pet, including computers, printers, scanners, and accessories. Use this guide to choose compatible devices and review troubleshooting steps for common hardware issues.
- Network SetupLearn how to set up your DaySmart network by configuring the server computer and connecting additional client computers to the same database.
- Installing SQL ServerLearn what SQL Server is, why the software requires it, and how to get help installing it for the first time.
- Receipt Printer Troubleshooting Guide
- How do I restore a backup copy of my database?
- Pole Display Setup
- Epson Receipt Printer Setup
- Dymo Barcode Label Printer Setup
- Exporting Database InformationLearn how to export database information from the software using the Export tool. Each selection is saved as its own tab-delimited (.txt) file that can be opened in Microsoft Excel.
- Will My Computer Be Able to Run DaySmart Pet?Check the recommended hardware requirements for running DaySmart Desktop on one computer or across multiple computers, including processor, memory, storage, internet, and supported Windows versions.
- Where can I download the mobile apps?
- Database Backup OverviewLearn how to restore a backup copy of your database using the software's built-in restore options, including automatic backups, specific file locations, and SQL Server database files.
- Database Restoration OverviewLearn how to restore a backup copy of your database to recover your information after data loss or database problems.
- Deleting Information from Your DatabaseLearn how to make products, services, coupons, and clients inactive instead of deleting them, and how to permanently delete an item if you need to, including removing it from every…
- CipherLab Wireless Data Collector Setup
- CipherLab Wireless Data Collector Troubleshooting
- Barcode Scanner Setup & Troubleshooting
- Manually Starting SQL ServerLearn how to manually start SQL Server if the software shows a message that SQL Server has not started or cannot be started.
- Upgrading SQL ServerLearn what a SQL Server upgrade involves, how to back up your database first, and how to get help upgrading your version of SQL Server.
- I've lost my serial number. How can I recover it?Learn where to find your software serial number, including your purchase invoice and your account portal, and how to request a recovery if you no longer have access to either.
- Accessing your DaySmart Payments via CardConnect Merchant PortalThis article is for DaySmart users looking to see credit card Payments with CardPointe.
- Setting Up Credit Card Processing
- Credit Card Setup for Booth Renters
- Get Set Up - Pet DaySmart Payments via CardConnect!Learn how to set up your DaySmart Payments hardware, register your card reader, and run your first transaction using CardConnect for DaySmart Pet.