📝 Overview
This article covers two update scenarios: staying current if you're already on Version 13, or upgrading to Version 13 if you're on an older version. Choose the section below that matches your situation.
⛔ Disclaimer: If you previously purchased an older version of the software outright or are not on a software subscription, updating to version 13 could cause data corruption, and you may be unable to revert without a proper backup. To ensure a smooth update process and avoid potential issues, please contact our support team to learn how to upgrade your software.
🖥️ Already on Version 13? Update to the Latest Build
If you're already using Version 13, use one of the methods below to update to the latest build.
🔄 Check for Update Through the Software
Updating through the software is simple and hassle-free. With just a few clicks, you can ensure that your system stays up to date with the latest features and improvements.
Click here to learn how to check for updates
Click here to learn how to check for updates
Within your software, go to Help.
Select Check for Update.
Select Yes to have the program check for the new update for DaySmart.
Select Auto Update for the program to begin downloading the update.
You will receive a message stating that it is recommended to close the program on any other computers that are also running the software.
Press OK once you have closed the program on any other computers.
The update will then begin downloading and the program will close.
Once the installer has opened, press Next to begin.
Select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done, select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do not turn off the computer or close the program at this point.
Once the update to the database has completed, your program will be fully up to date. If you have the software installed on multiple computers, simply open the program on the other computers and the update will begin automatically.
🌐 Download the Update from the Website
If the previous method for updating fails on either your main computer or secondary client computers, try downloading the update directly from the DaySmart website.
Click here to learn how to download the update
Click here to learn how to download the update
Make sure that the software is closed on the computer.
Download and install your version of the software from our website based on your product version:
Daysmart Body Art (Inkbook): Click here
Daysmart Salon (Salon Iris): Click here
Daysmart Spa (Orchid): Click here
Run the file that is downloaded to begin your update. This can vary depending on the web browser you are using:
Google Chrome: In the top right corner, click on the blue arrow pointing down. Click on the downloaded file to run the install wizard.
Firefox: In the top right corner, click on the blue arrow pointing down. Click on the downloaded file to run the install wizard.
Microsoft Edge: Click on the downloaded file in the bottom left corner to run the install wizard.
Once the installer has opened, press Next to begin.
Select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done, select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do no turn off the computer or close the program at this point.
Once the update to the database has completed, your program will be fully up to date!
⬆️ Upgrading from a Version Prior to 13
Updating from a previous version of the software is easy. This section walks you through backing up your database, uninstalling older versions if needed, installing Version 13, and registering your software. We always recommend making a backup of your database before any updates or installations.
💾 Backup Your Database
Open the software to make a backup copy of your database. You shouldn't need it since the database will be updated automatically, but it's always safe to have an extra backup.
Click here to learn how to backup your database
Click here to learn how to backup your database
Go to the File drop-down menu and select Backup and Restore, then select Backup Database.
Click Next.
Select a location to save the database and then click Save.
After the backup is saved close the software.
🗑️ Uninstall the Software
If you are updating from a version prior to Version 7, you will have to completely uninstall your software before updating to Version 13.
Click here to learn how to uninstall the software
Click here to learn how to uninstall the software
Go to Control Panel.
Select Programs and Features.
Locate Salon Iris on the list and select Uninstall.
📥 Install the Updated Software
Download and install your version of the software from our website based on your product version:
Click the Download Latest Version button and follow the prompts to install. After the installation has finished, start the software.
🔑 Register & Activate
Click here to learn how to register and activate your software
Click here to learn how to register and activate your software
When Version 13 starts up, you will be prompted to Use the Free Version or Enter Registration Info. If you do not already have an online account, create one before registering through the DaySmart website. Use the serial number provided with your purchase to create an administrator account for your business.
With your account created, click Enter Registration Info on this screen and enter your username and password. If you have already created an online account, enter your username and password and click Register. If you are unable to set up an account at this time, you can also register by clicking Enter Serial Number, but using an online account is the preferred method.
💳 X-Charge Users
Click here for important information about X-Charge
Click here for important information about X-Charge
If you are using X-Charge software, please be sure you have Version 7.1 or greater. Please do not uninstall X-Charge prior to updating it.
You will need to check for updates within the X-Charge software and follow the prompts to install the updates. If you do need an update for X-Charge, you will need to contact OpenEdge at (800) 338-6614.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Do I need to update every computer on my network?
Click the arrow to view the answer
Click the arrow to view the answer
If you have the software installed on multiple computers, you only need to run the update on the main server computer. When you open the program on your other computers, the update will begin automatically.
Do I need to uninstall before updating?
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Click the arrow to view the answer
Only if you are on a version prior to Version 7. If you are on Version 7 or later, you do not need to uninstall before installing Version 13.
Will updating to version 13 affect my existing data?
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Click the arrow to view the answer
The software will automatically update your database during the installation process. We always recommend making your own manual backup before any update as an added precaution.
Can I revert to my previous version after updating?
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Click the arrow to view the answer
Reverting after an update may not be possible without a proper backup. This is especially important if you previously purchased the software outright or are not on a subscription. Always back up your database before updating and contact support if you need assistance.
How do I register if I can't create an online account right away?
Click the arrow to view the answer
Click the arrow to view the answer
You can register by clicking Enter Serial Number during the startup prompt. However, using an online account is the preferred registration method.
What if I use X-Charge for payment processing?
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Click the arrow to view the answer
Make sure you have X-Charge Version 7.1 or greater before updating. Do not uninstall X-Charge — instead, check for updates within the X-Charge software. Contact OpenEdge at (800) 338-6614 if you need an update.