Using version 11 or older of DaySmart Pet? Click here for a step-by-step guide to easily update to version 13.
Disclaimer:
If you previously purchased an older version of the DaySmart Pet software outright or are not on a software subscription, updating to version 13 could cause data corruption, and you may be unable to revert without a proper backup. To ensure a smooth update process and avoid potential issues, please contact our support team at [email protected] to learn how to upgrade your software.
Overview
If you are already using DaySmart Pet software version 13, this article will walk you through updating your DaySmart Pet software to the latest available build of version 13.
Check for Update through DaySmart Pet
Updating through your software is simple and hassle-free. With just a few clicks, you can ensure that your system stays up to date with the latest features and improvements.
Click the arrow for step-by-step instructions
Click the arrow for step-by-step instructions
Within your software, go to Help.
Select Check for Update.
Select Yes to have the program check for the new update for DaySmart Pet.
Select Auto Update for the program to begin downloading the update.
You will now receive a message stating that it is recommended to close down the program on any other computers that are also running DaySmart Pet. Press OK once you have closed the program on any other computers.
Update will then begin downloading and the DaySmart Pet program will close.
Once the DaySmart Pet installer has opened, press Next to begin.
You will need to select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do no turn off the computer or close the program at this point.
Once the update to the database has completed, you program will be fully up to date. If you have the software installed on multiple computers, simply open the program on the other computers and the update will begin automatically.
Download the Update from the DaySmart Pet Website
If the previous method for updating fails on either your main computer or secondary client computers, please try downloading the update directly from our website.
Click the arrow for step-by-step instructions
Click the arrow for step-by-step instructions
Make sure that DaySmart Pet is closed on the computer.
Click here to begin the download for the update .
You then need to run the file that is downloaded to begin your update. This can vary depending on the web browser you are using.
For Google Chrome, in the top right corner click on the blue arrow that is pointing down. You can then click on the 123PetUpdate.exe file to run the install wizard.
For Firefox, in the top right corner click on the blue arrow that is pointing down. You can then click on the 123PetUpdate.exe file to run the install wizard.
For Microsoft Edge, click on the 123PetUpdate.exe download file in the bottom left corner to run the install wizard.
Once the DaySmart Pet installer has opened, press Next to begin.
You will need to select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do no turn off the computer or close the program at this point.
Once the update to the database has completed, you program will be fully up to date.