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Change a User's Email Address - Desktop

Learn how to update the email address on a user's login through their DaySmart Pet Account.

Written by Kate Biel

📝 Overview

Each user on your account has a login email address managed through their DaySmart Pet Account. If a user's email has changed, or the Users list shows an old address that no longer exists, you can update it yourself from within DaySmart Pet.


🔑 Before You Begin

  • DaySmart Pet must be open on your computer while you complete these steps. If the software is closed, you may see a message that it cannot connect to the server.

  • You will need the current login email and password for the user whose address you are changing.


✉️ Change a User's Email Address

  1. In DaySmart Pet, go to Online Services.

  2. Select Go to my DaySmart Pet Account.

  3. Log in using the user's current email address and password.

  4. Click Users.

  5. Select the name of the user you want to update.

  6. Click Edit Info in the top right corner.

  7. Enter the new email address and click Update User to save.

⚠️ Please Note:

After the email is updated, DaySmart Pet may log you out. Sign back in using the new email address to continue.

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