This article will walk you through updating your 123Pet software to the latest available build of version 13 for customers that are already using version 13. If you are using an older version of 123Pet, please click here for an article that will walk you though updating to version 13.
Check for Update Through 123Pet
Within the 123Pet program, go to Help.
Select Check for Update.
Select Yes to have the program check for the new update for 123Pet.
Select Auto Update for the program to begin downloading the update.
You will now receive a message stating that it is recommended to close down the program on any other computers that are also running 123Pet. Press OK once you have closed the program on any other computers.
Update will then begin downloading and the 123Pet program will close.
Once the 123Pet installer has opened, press Next to begin.
You will need to select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do no turn off the computer or close the program at this point.
Once the update to the database has completed, you program will be fully up to date. If you have the software installed on multiple computers, simply open the program on the other computers and the update will begin automatically.
If this method of updating does not update your software on either your main computers or your secondary client computers, please see the section below for downloading the update from our website.
Downloading the Update from the 123Pet Website
Make sure that 123Pet is closed on the computer.
Click here to begin the download for the update to Salon Iris.
You then need to run the file that is downloaded to begin your update. This can very depending on the web browser you are using.
For Google Chrome, click on the 123PetUpdate.exe download file in the bottom left corner to run the install wizard.
For Firefox, in the top right corner click on the blue arrow that is pointing down. You can then click on the 123PetUpdate.exe file to run the install wizard.
For Microsoft Edge, click on the 123PetUpdate.exe download file in the bottom left corner to run the install wizard.
Once the Salon Iris installer has opened, press Next to begin.
You will need to select I accept the terms in the license agreement and press Next.
Select Next again.
Press Install for the program to begin updating.
The software will then take a moment to update the program. Once done select Finish to open the program.
The software will then make a backup of your database and update the database itself. Do no turn off the computer or close the program at this point.
Once the update to the database has completed, you program will be fully up to date.