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How To Send Ready for Pickup Notifications

Learn how to send clients a text message letting them know their pet is ready for pickup, from the appointment book or from within the appointment.

Written by Kate Biel

šŸ“ Overview

Ready for Pickup notifications let you tell your clients by text message when their pets are ready for pickup. You can send the notification from the appointment book or from within the client's appointment.

ā›”ļø Stop-gap: Ready for Pickup notifications only work if you are using the messaging service within the software. To set up the messaging service, follow the directions here.


🐾 Send a Ready for Pickup Notification

There are two ways to let a client know their pet is ready for pickup. Use whichever fits where you are in the software.

šŸ“… From the Appointment Book

Send the notification by right-clicking the client's appointment in the appointment book.

  1. Go to the Appointment Book.
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  2. Right-click the client's appointment.
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  3. Click Ready for Pickup.

  4. A window opens that lets you send a text message to the client to notify them that their pet is ready for pickup. You can also adjust the message from this screen.

  5. Click Send to send the message.

šŸŽ« From Within the Appointment

If you are already in the client's appointment, you can send the notification from there.

  1. Check the box for Pickup at and then Schedule/Leave Open.
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  2. Adjust the message if needed, then click Send.

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