š Overview
You can resend an appointment reminder to a client from the ticket for that appointment. When you resend a reminder, the software sends it again at the next scheduled time for sending emails and text messages.
āļø Stop-gap: Messages will not send until Twilio verifies your messaging account registration. For any questions, chat with our support team or email us at [email protected].
š Resend an Appointment Reminder
Use the Resend Reminder checkbox on the appointment ticket to send a client their appointment reminder again.
Open the ticket for the appointment.
āCheck Resend Reminder above where the line items are entered on the ticket.
ā
The software resends the appointment reminder at the next scheduled time for sending emails and text messages.
ā ļø Warning: If you change the date of the appointment, the Resend Reminder checkbox does not appear. Instead, the software automatically sets the reminder to be resent. Changing only the appointment time does not automatically set the reminder to be resent, so you may want to check Resend Reminder.