DaySmart

These instructions will help you downgrade from the most recent version of your software to a previous one. Backup Your Database

If you are able to open 123Pet to create a backup, do so by going to File &gt; Backup and Restore &gt; Backup Database. If you have inadvertently updated to a newer version and cannot open the software to make a backup, skip directly to the Uninstall the Software section.

Follow the prompts to create a backup either on your computer's hard drive or on a USB flash drive. The particular location of the backup does not matter as long as it is a location you can remember and find later.

When the backup has completed, close the software.

1. If you are able to open 123Pet to create a backup, do so by going to File &gt; Backup and Restore &gt; Backup Database. If you have inadvertently updated to a newer version and cannot open the software to make a backup, skip directly to the Uninstall the Software section.
2. Follow the prompts to create a backup either on your computer's hard drive or on a USB flash drive. The particular location of the backup does not matter as long as it is a location you can remember and find later.
3. When the backup has completed, close the software.

Go to Windows Start &gt; Control Panel.

Select either Add/Remove Programs if you are using Windows XP or Programs and Features if you are using Windows Vista, 7, or 8.

Locate the program in this list, highlight it, and select Uninstall.

If the program is listed more than one time, remove each one.

1. Go to Windows Start &gt; Control Panel.
2. Select either Add/Remove Programs if you are using Windows XP or Programs and Features if you are using Windows Vista, 7, or 8.
3. Locate the program in this list, highlight it, and select Uninstall.
4. If the program is listed more than one time, remove each one.

Go to Windows Start &gt; My Computer if you are using Windows XP or Windows Start &gt; Computer if you are using Windows Vista, 7, or 8.

If you have a folder named Program Files(x86), open it. Otherwise, open the folder named Program Files.

Right-click the folder matching the name of your software and select Rename from the fly-out menu.

Change the name by adding New to the front. If your folder is named 123Pet, then it should be called New123Pet once renamed.

1. Go to Windows Start &gt; My Computer if you are using Windows XP or Windows Start &gt; Computer if you are using Windows Vista, 7, or 8.
2. Go to the drive labeled C:.
3. If you have a folder named Program Files(x86), open it. Otherwise, open the folder named Program Files.
4. Right-click the folder matching the name of your software and select Rename from the fly-out menu.
5. Change the name by adding New to the front. If your folder is named 123Pet, then it should be called New123Pet once renamed.

Go to the 123Pet support downloads website <a href="http://www.123petsoftware.com/software/support/downloads/" rel="nofollow noopener noreferrer" target="_blank">here</a>.

​Download and install the version you had before. If your version is not listed, send our support team an <a href="mailto:support@daysmart.com?subject=Previous%20software%20installation%20link" rel="nofollow noopener noreferrer" target="_blank">e-mail</a> to request that an installation link be sent to you.​

1. Go to the 123Pet support downloads website <a href="http://www.123petsoftware.com/software/support/downloads/" rel="nofollow noopener noreferrer" target="_blank">here</a>.
2. ​Download and install the version you had before. If your version is not listed, send our support team an <a href="mailto:support@daysmart.com?subject=Previous%20software%20installation%20link" rel="nofollow noopener noreferrer" target="_blank">e-mail</a> to request that an installation link be sent to you.​

Restore Your Database We strongly recommend restoring the most recent backup of your database created with your old version after downgrading from the current version. Restoring a backup created with a newer version will almost certainly result in errors using your database.

Open the software and go to File &gt; Backup and Restore &gt; Restore Database.

Choose Restore Database from Backup.

Open Program Files(x86) if you have it. Otherwise, open Program Files.

Open AutoBackups and select the most recently created file in this folder to restore your information.

1. Open the software and go to File &gt; Backup and Restore &gt; Restore Database.
2. Choose Restore Database from Backup.
3. Browse to the drive labeled C:.
4. Open Program Files(x86) if you have it. Otherwise, open Program Files.
5. Open New123Pet.
6. Open AutoBackups and select the most recently created file in this folder to restore your information.