📝 Overview
Learn how to control how often the Reorder Product pop-up message appears. This pop-up reminds you when product stock is running low. If it appears more often than you would like, or you would rather not see it at all, you can adjust the timing at any time.
⚙️ Adjusting the Pop-up Timing
Learn how to change how often the Reorder Product pop-up appears, or turn it off completely.
Select Pop-up Reorder Options from the Tools drop-down list.
Choose when you want the message to appear. You can have it appear after a ticket is closed, once a day, or every few hours. You can also disable the message entirely.
Press OK to save your changes.
❓ Frequently Asked Questions (FAQs)
Find answers to common questions or additional details that may not be covered in the main instructions.
Will disabling the pop-up stop tracking my stock levels?
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Click to the arrow to view the answer
No. The software continues tracking your inventory. Disabling the pop-up only stops the reminder message from appearing.
How do I know when to reorder if I turn the pop-up off?
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Click to the arrow to view the answer
Check your product levels from the Products screen, or run an inventory report when you are ready to place an order.
Does this setting apply to every computer?
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Click to the arrow to view the answer
The pop-up timing is set per computer, so each station in your network can use its own setting.
Can I turn the pop-up back on later?
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Click to the arrow to view the answer
Yes. Return to Tools > Pop-up Reorder Options and choose a new timing option.
💡 Tips & Reminders
📦 "Once a day" works well for most businesses. It keeps you informed without interrupting checkout.
🖥️ This setting is per computer, so update it on each station where the pop-up appears.
✅ Turning the pop-up off does not affect your inventory tracking, only the reminder.